Titan Voted Best in Customer Service
February 04, 2008 - Martin Bradley
For the second year running online poker room Titan Poker got the nod as having the best all round customer service outfit, according to Gambling Online Magazine. What's so great about having an outstanding record for customer service? It's like having a spare tire in your trunk- if you never need it, you might forget its there, but if you need it and you don't have it, you become very aware of the lack of spare tire.
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Titan has a 24 hour customer service outfit, which means that you can tap in to their experts all day, every day. For a poker room that caters to players around the globe this becomes very important, as there is no one set of "business hours" for all players.
And speaking of catering to the entire globe, Titan Poker's software is available in 11 languages! So if you speak (or more accurately, read) any of these languages: English, French, German, Italian, Spanish, Polish, Swedish, Finnish, Danish, Dutch, Norwegian; then you are all set.
A poker room needs a lot to attract the business these days, but even if the room can boast the biggest prize pools and the hottest action, if they are lacking in customer service players are going to get burned. Win a huge prize and have trouble getting it out? That's where customer service comes in.
Titan Poker snagged the Best Online Poker Customer Service in the year 2006, so winning the same title for the year 2007 was a nice laurel to add to their accomplishments. With this kind of service, topping their big tournaments like the Tourney Titan and their upcoming $2 Million Guaranteed online event (coming in March!), it is no wonder that Titan Poker is one of the more popular online poker rooms today.
(Editor's Note: Sign up with Titan Poker today and snag up to $200 as a first time depositor!)
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